Suicide Awareness and Prevention
Training session that provides staff with the skills and awareness to interact with customers who may be experiencing suicidal thoughts and normalise conversations on the subject so as to best support those in crisis or at risk.
As well as helping teams to identify the warning signs of customers who may be at risk of suicide, this course gives an understanding of the sensitive nature of these interactions and aims to build confidence in managing these challenging conversations, in a way that will support and empower the customer. It will encourage the development of skills to provide effective, empathic interactions and conversations with at-risk customers. The course will also cover the importance of taking care of your own emotional health, with time for strategies to support self-care.